What is the minimum stay length?
We prefer 3 months or longer (6+ months is ideal) to keep the house community stable and friendly.
Shorter stays are sometimes possible — just ask. This timeframe works very well for working holiday participants and digital nomads in Seoul.
How does the booking and move-in process work?
Simple and personal:
Send inquiry (form or WhatsApp)
Virtual tour + short intro callChat / video intro with potential housemates (when possible)
Sign simple contract + pay low deposit
Move in — we hand over keys/codes and help you settle
What documents do I need and do you help with ARC registration?
Basic requirements on the tenants side is: passport + visa.
We provide complete ARC (Alien Registration Card) support: signed/stamped housing contract, proof of residence, guidance for your district immigration office.
Especially helpful for working holiday and student visa holders.
Do you have support for French speakers?
Yes — our team speaks fluent French.
Dedicated French-speaking coordinator assists French expats and students (from France, Belgium, Canada, Switzerland, etc.) from first message to daily life in Seoul.
(Ouiiii ! Toute notre équipe parle français couramment 🌸 On a même une coordinatrice francophone super sympa qui t’accompagne avec le sourire, que tu viennes de France, Belgique, Canada, Suisse ou ailleurs ♥ Du premier petit coucou jusqu’à ta vie quotidienne à Séoul, on est là pour toi !)
Do you offer Spanish language support?
Yes — fluent Spanish support for guests from Spain, Mexico, Colombia, Argentina and other Spanish-speaking countries.
Contracts, explanations and ongoing help in Spanish in needed.
(¡Sííí! Tenemos soporte en español fluido y con mucho cariño 🌟 Nuestro equipo habla español perfectamente y te ayuda con todo el amor: desde el primer mensaje hasta tu día a día en Seúl. ¡Contratos, explicaciones y apoyo continuo en español cuando lo necesites! 🫶)
How does the French coordinator help guests?
Acts as your personal guide: explains Korean housing rules in French, helps with move-in, gives neighborhood tips, translates when needed, checks in after you settle — makes the transition much smoother for French speakers.
What happens if I need help after I move in?
We stay available!
Message via WhatsApp or KakaoTalk for maintenance, recommendations (best cafes, clinics, etc.), or any questions.
Fast responses from our Seoul team.
What is your cancellation policy?
Fair and flexible:
• Before move-in: partial refund possible with 45+ days notice (case-by-case)
• Early departure: usually 30–60 days notice required; deposit may be used unless we find a replacement
We always try to work with you if plans change.
How can I see the houses and meet potential housemates?
Virtual tours and videos first (live video call possible).
We share info about current residents (nationalities, jobs, vibe) so you know if it’s a good fit.
In Seoul? We arrange in-person viewings.
Do I need a Korean phone number to apply?
No — you can apply with your current phone number or email. Once you arrive we help you get a local SIM or eSIM quickly.